Stripe, Twilio, Mailgun, and Friends Shed Light on Support and Team Building
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The following infographic is comprised of data extracted from our book "Customer Service Handbook: A Guide to Great Teams and Cultures".
We talked to 35 companies, including Stripe, Twilio, and Mailgun, to get a sense of what it takes to run a great customer support organization. While every company is different, there were some trends that we could identify as benchmarks for great customer support.
Whether you're a one person shop or a growing enterprise, great customer service is something you should hang your hat on. See how you stack up.Get it now!
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