Shared inbox helpdesk for all your support channels. Built for your team.
Live chat with automated messaging and chatbots for your website or web app.
Automate every business opportunity with pre-built and custom chatbots
Get more sales with real time customer activity monitoring and personal messages.
Customizable and embeddable FAQ center to help customers help themselves.
Keep customers informed by alerting them when there’s an incident or outage.
Re:amaze is built with developers in mind. Drop in our Reamaze.js into your website or web app and instantly offer your customers seamless support.EXPLORE API
Deploy the best customer support experience for you customers through built in GUI tools, 3rd party apps, or build on top of Re:amaze using our open API.EXPLORE FEATURES
You shouldn’t be punished for growing your business. Our pricing is designed to grow with your business. We offer simple pricing and lifelong grandfathering.SEE PRICING
Customer Success Story
CashFlowTools Leverages Re:amaze to Boost
Customer Engagement and Response Times by 300%
"We are able to respond to customer inquiries in real time and
ensure that each customer receives the support they need
across multiple support channels including chat and email"
Your SaaS deserves the best helpdesk and customer messaging solution.
SaaS and web app companies need to go beyond a traditional helpdesk solution to support customers. Not only do you need the ability to answer inbound questions from active users and potential customers through email, social media, and live chat, but you also need to proactively engage customers at the right time and place. Re:amaze helps software businesses support, engage, and convert customers on a single platform.Request a Demo
Make amazing customer service the new growth engine for your business.
Convert customers faster by offering personalized support every time.
Engage with customers automatically using a triggers and custom rules.
Send targeted one on one messages to the right customers at the right times.
Create an FAQ and public knowledge base to help customers help themselves.
Answer all user questions and inquiries from a unified shared inbox. Collaborate faster with everyone on your team using internal notes, easy assignments, automated workflows, canned responses and much more. Deliver precise and timely responses backed by detailed user data.
Pick between asynchronous Re:amaze Chat or Classic Chat to engage with customers in real time. Embed a fully customizable live chat experience anywhere on your website or inside your app for seamless conversations. Mobile ready for you and your customers!
Leverage the power of Re:amaze Cues and create a wide variety of engagement campaigns to automatically message customers. Perfect for onboarding new customers or revitalizing existing ones. Reduce churn and drive more loyalty with pin point accurage. Re:amaze Cues comes bundled with every Re:amaze plan for free!
Re:amaze Live allows you to browse online customers in real time, giving you unparalleled visibility into their actions and events. Track usage patterns and see recent activity alongside geolocation data and time. See a potential customer? Send them a live personal message and sign them up as a lead!
Create your documentation and usage guides directly within Re:amaze and share them with customers. Re:amaze FAQ articles can be hosted on your domain, inserted as conversation replies, embedded within Re:amaze Chat, or embedded inline with your site or app content! This is the FAQ ecosystem you’ve been looking for!
Handle inbound customer support
Chat with users in real time
Generate new leads automatically
Target high potential clients
Educate your users everywhere
Re:amaze for onboarding and user engagement. Powerful tools to support crucial SaaS business processes.
Send highly targeted in-app messages to ensure new users are onboarded quickly.
Announce new product announcements so users stay up to date on your latest and greatest.
Monitor specific app usage patterns, identify potential issues early, and message users one-on-one.
Educate customers on the fly with useful knowledge base tool tips directly in your app.
Automate important business processes such as replying, assigning tasks, internal notes, and more.
Connect every customer conversation to your favorite apps like Slack, Jira, GitHub, and Google Analytics.