Better Conversations. Happier Customers.

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

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Re:amaze helps amazing companies deliver better customer service and customer engagement.

Consolidate all your customer support channels and respond faster than ever before.

ONE SEAMLESS CUSTOMER HELPDESK

Re:amaze combines email, live chat, video call, social media, mobile SMS, VoIP, and push notification conversations seamlessly so your support team can focus on creating amazing customer experiences. Collaborate with teammates using assignments, notes, and shared views.

Automate common tasks using machine learning and create macros with natural language so customer messages never slip through the cracks.

MANAGE MULTIPLE BUSINESSES IN ONE PLACE

Easily manage your customer conversations from multiple storefronts or websites, whether you have one or one hundred. Our full featured helpdesk will help you look professional and maximize efficiency.

Jeff Newman

Co-Founder and
CMO at BuiltBar

The difference between what we had before Re:amaze and now has been incredible. Re:amaze has truly reinvented our customer service model, and in amazing ways.

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Attract and convert more customers using modern chat features.

Start the Conversation

Send automated and targeted messages to customers for better engagement using Cues.

Help Customers Faster

Chat with customers in Real Time even when you're not at your desk. Set customizable Office Hours to set expectations with customers. Let Chatbots help with common questions.

Customer Interactions at your Fingertips

Preview customer's message as they type so you're always a step ahead. Use our unique Peek functionality to co-browse.

Olga

Animatron

What we love about Reamaze is the fact that it helps us provide better support to our customers. It's easy to keep track of the conversations that our team is involved in and give timely replies to all the questions. Without Reamaze, it would be cumbersome to manage all our communication channels.

Know your customers. Empower your team with real time customer data.

Live Dashboard

Monitor customers’ browsing activity, shopping data, and geolocation on your site and message them directly.

Customer Data Insights

View custom profile data about your customers when they chat with your team. Automatically pull data from 3rd party apps or integrate your own app data via our SDK.

Davis

Printful

We’ve grown with Reamaze from just 1 operator to almost 30 now. We joined because of the simplicity and stayed for how they continue to execute on new stuff.

Educate Customers with built-in Help Centers and FAQs.

Customizable and Branded for your Business

Offer your customers organized self-service support with rich topics and articles.

Embeddable or Self-Hosted

Your FAQ can be displayed as a Help Site on the domain of your choice, embedded inline on your existing website, displayed within Chat, and used to power your Re:amaze chatbots.

Adam

Ellusionist

Reamaze has fundamentally changed how we interact with our customers and the speed with which we support them. It offers us central place to track all customer issues and inquiries and the tight integration with all of our existing systems had us up and running in a matter of minutes.

All the bells and whistles to impress customers.

Re:amaze is loaded with awesome features to help you succeed.

Cues

Proactively engage customers with messages and calls to action based on automated triggers and rules.

Contact Forms

Customizable contact forms with dependent fields for your app or website. Automate form responses with Workflows.

Satisfaction Surveys

Measure and gauge your team's effectiveness with automated qualitative and quantative surveys.

Workflows

Automate common workflows with custom triggers on incoming conversations.

Quick Answers

Use response templates and searchable FAQ articles to respond to your customers quickly.

Tags

Create tags as an admin or add tags on the fly for better organization and intuitive automation.

Role Permissions

Customizable roles and permissions for each agent ensures dashboard privacy and admin controls.

Peek

Frictionless co-browsing to get a peek at your customers' roadblocks in real time.

Team Presence

See when your team is viewing and replying to customer conversations.

Office Hours

Set your office hours, vacation days, and individual staff shifts to ensure customers never get left in the dark.

Reporting

Stay on top of your conversation volume and response times with built in reporting features.

Multibrand

Manage multiple support sites for multiple brands in one Re:amaze account.

Re:amaze Mobile helps you keep customers close while on the go.

Available on iOS and Android

Re:amaze is mobile ready for your team so you can always impress customers with a few taps. Download our mobile apps and receive push notifications for direct messaging with customers while you're on the go.

Integrate your favorite apps to keep your team running in sync and on point.

Unite your team

Got a unique workflow? We've got an app for that. Reamaze works with the tools your team already loves so you don't have to change. Simply connect and bring Reamaze with you.

See all Re:amaze Integrations

Build your own

Integrate with your own data backend by building a custom data module within your support dashboard.

Kat

Moviepilot

In order to optimize communication with over 30 million fans, we required a tool which would seamlessly integrate all of our channels into one manageable interface. Reamaze solved that problem for us.

Let's get started

Start with the 14 Days Free Trial, then you will be able to pick a plan in your account settings.

Start Re:amaze Free. Go for it! Request a Demo

Still unsure?

Contact our support team to get more details. We're happy to simplify things even more.

Join thousands of teams using Reamaze to impress customers.

Find out how with a free account.