Looking for an alternative to LiveChat?
Re:amaze is the right choice.
Discover why businesses are switching to Re:amaze from LiveChat.
- Re:amaze is much more than a live chat platform. Discover what it means to offer true multi-channel customer support with email, social, and FAQ features.
- Never-expiring chat histories even with Re:amaze’s Basic plan.
- Unlimited customer tracking available in all Re:amaze plans.
- Unlimited file sharing and chat tagging with all Re:amaze plans.
- And most importantly, get Re:amaze Chat, Cues (proactive chats), automatic greetings, and tons of other included features in Re:amaze Basic.
Join thousands of businesses who use Re:amaze by creating a 100% free account!
Over 500 5-star reviews on Google, G2 Crowd, Alternative-To, Capterra, Crozdesk, Shopify, and BigCommerce.
Re:amaze is the winner of G2 Crowd’s Top Performer Award 3 years running and named as one of the fastest growing SaaS companies in the United States by Latka 100.
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Pricing you can understand and features you can relate with.
Re:amaze is a holistic helpdesk, live chat, and customer messaging platform. With so many features to unpack, we wanted to make sure our pricing was easy to understand.
No two businesses are built the same way which is why Re:amaze pricing will always be flexible enough for you to find something that works.
- Pay per seat
- Pay by conversational volume
- Grandfathered forever
- Upgrade or downgrade whenever
- Bulk discounts for teams and special organizations
- Dedicated training and demo sessions
Be efficient beyond live chat.
Help customers on all your core communication channels.
Re:amaze is a shared inbox for your email accounts, Facebook Page, Facebook Messenger, Instagram, Twitter, SMS, and VOIP. Oh yeah, did we mention live chat? Consolidate all of your channels in one place.
The Re:amaze shared inbox includes awesome helpdesk features such as private notes, assignments, automated workflows, staff shifts and vacation days, tagging, reminders, and so much more.
Best of all, helpdesk features are contextual and work for all channels. Access these features even in Re:amaze Basic!
Integrated customer data from all your favorite apps and data sources.
Add, sync, and update customer data
Re:amaze allows you to add customer data manually, programmatically, or sync-up instantly through our library of 3rd party apps.
See customer activities and behavior
Get an instant overview of all of your online customers’ activities, browsing histories, and geo-location data with Re:amaze‘s Live Dashboard.
All built into a streamlined helpdesk dashboard
Utilize everything you know about your customers and interact with them through Re:amaze shared inbox. Perform actions such as assignments, private notes, set reminders, create templates, and apply automated workflows with a click.
The perfect live chat experience built not just for you but also for your customers.
Smart bi-directional live chat
Re:amaze live chat gives customers the ability to contact you through real time chat but also gives you the ability to message customers automatically. Customer went offline? Re:amaze will intelligently route your replies to the customer’s email.
Create rule-based engagement
Target specific groups of customers with Re:amaze Chat using rules and conditions such as time on page, referring URL, mouse tracking, and much more.
Chatbots can assist you with instant replies
Turn on a variety of Re:amaze Chatbots to answer customer questions automatically. Use the FAQ Chatbot to answer common questions already covered in your knowledge base articles.
Educate customers at scale and allow them to help themselves.
Insertable articles mean more succinct replies
Search for relevant articles by keyword and recommend them to customers with a direct link.
Use your domain to host your FAQ
Pick a subdomain of your choice and allow your Re:amaze powered FAQ to live through your SEO advantages.
Self help before live chat
You can display your FAQ articles to articles before they can message you through live chat.
Embed within your website
Have an FAQ but find it hard to use? Re:amaze FAQs can be embedded directly within your website or web app.
Powerful integrations at no additional cost. Use any integration you want, any time you want.
30+ integrations to choose from
Make better use of the tools you already use and love by connecting them to Re:amaze.
Satisfaction surveys require no app!
Re:amaze can send satisfaction surveys for you automatically when a customer conversation ends to gather more insight for you when needed.
Integrated with Google Analytics for goal completions
Have Re:amaze automatically send FAQ performance data, chat engagement data, response activity data to your Google Analytics dashboard.
Start visualizing how your live chat engagemeets and automated messaging campaigns translate to revenue.
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