Looking for an alternative to Crisp?
Re:amaze is the right choice.
Discover why businesses are switching to Re:amaze from Crisp.
- Stop paying by number of websites. Re:amaze offers Multi-Brand so you can connect multiple websites to a single Re:amaze account!
- Get unlimited access to twice the amount native 3rd party app integrations!
- Use social media for support? Re:amaze offers advanced Facebook, Twitter, and Instagram integrations so you can consolidate even more.
- Re:amaze is helpdesk, live chat, automated engagement, and help center but also a sales and lead generation automation platform!
- Flexible pricing means there’s always plan designed for you. Guaranteed.
Join thousands of businesses who use Re:amaze by creating a 100% free account!
Over 500 5-star reviews on Google, G2 Crowd, Alternative-To, Capterra, Crozdesk, Shopify, and BigCommerce.
Re:amaze is the winner of G2 Crowd’s Top Performer Award 3 years running and named as one of the fastest growing SaaS companies in the United States by Latka 100.
Sign up for a demo and get a free copy of our book:
Customer Service Handbook
A Guide to Great Teams and Cultures Interviews with Stripe, Twilio, Eventbrite and much more!
Re:amaze Offers Flexible Pricing
When it comes to pricing, we know what we don’t like. We don’t like limited payment options. We don’t like paying for things we don’t use. We don’t like being nickle and dimed. And we don’t like pricing changes that negatively affect us.
This is why we’ve designed Re:amaze Pricing to be one of the most flexible in the market.
- Pick from 3 different tiers
- Pay per agent per month, or
- Pay by conversational volume
- Lifetime grandfathering
- Customizable features
- Enterprise options
Re:amaze is Multi-Channel and Multi-Brand. Maximize your support team efficiency.
Whether you own one website or ten websites, you can connect all of them to Re:amaze and handle customer support, customer engagement, and customer education for all of them.
Re:amaze has roles, permissions, and access controls to help you keep things as separate and as tightly knit as you need.
Multi-Brand works for all channels like email, Facebook, Messenger, Twitter, Instagram, SMS, VOIP, and Re:amaze Chat.
Re:amaze Means Team Collaboration Made Super Simple.
Integrated Customer Data and Insights
From something as simple as being able to see what customers are typing before they click send to being able to see key customer data with a quick scroll, everything you need is less than a click away.
Build your own data module and plug it into your Re:amaze conversations using our API!
Automated and Manual Workflows
Completely automate back-office tasks such as tagging, assigning, and even replying based on triggers and rules.
Search Live Customers
Browse, search, message, and peek at all online customers and increase sales engagement.
Increase On-Site or In-App Customer Engagement by 30% Using Re:amaze Chat and Campaigns.
Live Chat Built for Your Customers
Here at Re:amaze, we actually think about your customers’ experience first. Allow customers to chat, search, and learn from a single interface.
Add Marketing Automation Campaigns
Create targeted on-site and in-app engagement campaigns to increase sales, generate new leads, and onboard new customers, all from within Re:amaze Chat.
A Chatbot That Never Sleeps
Answer up to 30% of customer questions automatically by turning on a Chatbot than can answer questions automatically using your FAQ content.
A True Knowledge Base Help Center Designed to Educate Customers
Use a keyboard shortcut and instantly add articles into your replies to customers.
Hosted on Your Domain
Already own a help center or knowledge base domain?
Point your Re:amaze knowledge base and content to it!
Embeddable in Re:amaze Chat
Your Re:amaze Chat can also act as a self service center by showing articles first before customers can contact you.
Our FAQ Chatbot can automatically respond to customers using article content you’ve already written.
Integrated Tools to Help Your Business Look and Feel Professional
Over 25 Native Integrations
Modern businesses use a wide variety of tools. We understand that. That’s why our integrations team is working hard to support as many as possible including building custom connectors to help you integrate as much as possible.
Automatic Customer Feedback
When you resolve or archive a conversation, Re:amaze can send a satisfaction survey automatically to help gather feedback.
Detailed Performance Reporting and Revenue Attribution
Re:amaze works natively with Google Analytics so your knowledge base, live chat, and automated messaging metrics can be sent directly into your Google account for careful analysis.
Get company-wide performance metrics as well as staff performance metrics at a glance or export detailed reports as a CSV for analysis.