Re:amaze.
The Front Alternative
You’ve Been Looking For.

Re:amaze is a customer service and messaging platform that does much more than just email.

Re:amaze includes everything you need from shared email inboxes to social media integrations and from live chat to FAQ management.

Join thousands of businesses who use Re:amaze to amaze customers daily by creating a 100% free account!

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FAQ Management
Allow customers to search for their own answers in a public or embeddable FAQ.
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Team Presence
See when your team is viewing and replying to customer conversations.
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Automation
Automate Customer Satisfaction Surveys, send auto replies, and auto assign.
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Reporting
Stay on top of your conversation volume and response times with built in reporting features.
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Multibrand
Manage multiple support sites for multiple brands in one Re:amaze account.
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Embeddable
Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.

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What Makes Re:amaze Better than Front?

Multi-Channel customer service is the present and the future.

One app for email, Facebook, Messenger, Instagram, Twitter, SMS, and voice communication channels.

Work collaboratively as a team in Re:amaze’s shared inbox and stay on top of every customer interaction with powerful data tools.

Multichannel

Re:amaze is designed for teams and offers advanced ticketing functionality.

You'll find helpful features such as:

  • Agent co-browsing
  • Internal notes
  • Collision detection
  • Agent handoffs, reassigning
  • Reminder scheduling
  • Response templates
  • Conversation tagging
  • Event tracking
  • Conversation permalinks
  • Read/unread indicators
  • Dynamic Variables

Keep your team running like a well oiled machine.

Standard features

Create beautiful documentation and help customers help themselves.

Re:amaze FAQs support full HTML and Markdown editing so you can feature your documentation and articles with beautiful images and videos.

Host your Re:amaze FAQ on its own domain, embed it within Re:amaze Chat experiences, or deploy in-line within your site or app content. The flexibility is endless.

Theme your Re:amaze FAQ with HTML/CSS to fit your branding needs. Control access to articles with public, internal, unlisted, and draft permissions.

Faq

Automation is at the heart of Re:amaze so you can empower customer service teams with real time data.

Re:amaze workflows, dynamic variables, and 3rd party data integrations can help you automate common processes. Automatically assign conversations, send Customer Satisfaction Surveys, set reminders, change conversation states and even reply automatically to VIP customers!

Built around the tools you already use and love. We do the heavy lifting so you don’t have to.

Our integrations team builds Re:amaze to work with some of the most popular apps available today so you can focus your time on helping customers. Our list of 3rd party integrations ensures reliable access to data to rely on daily.

Most of our 3rd party apps are integrated directly into customer conversations so access is never more than a click or two away.

Re:amaze also offers a CRM solution so you can manage your customers’ information in once place.

Integrations@3x

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Join thousands of teams using Reamaze to impress customers.

Find out how with a free account.